Terms of Use
Please review these Terms carefully, as they constitute an enforceable contract between you and Tune-Up Skills. They contain important information regarding your legal rights, remedies, and obligations.
IF YOU RESIDE IN THE UNITED STATES OR CANADA, by agreeing to these Terms, you agree to resolve any disputes with Tune-Up Skills in small claims court or through binding individual arbitration only, and you waive the right to participate in any class actions or have claims decided by a jury.
Tune-Up Skills mission is to improve lives through learning and make them opportunity ready with needed practical skills.. We empower anyone, anywhere, to create and share educational content (instructors) and provide access to that content for learning (students). We believe that our marketplace model is the best way to deliver valuable educational content to users. To keep our platform and services safe for all, including our student and instructor community, we have set rules. These Terms apply to all activities on the Tune-Up Skills website, mobile applications, TV applications, APIs, and other related services (“Services”).
If you publish a course on the Tune-Up Skills platform, you must also agree to the Instructor Terms. We also provide details about how we process personal data for students and instructors in our Privacy Policy.
Table of Contents
- Accounts
- Content Enrollment and Lifetime Access
- Payments, Credits, and Refunds
- Content and Behavior Rules
- Tune-Up Skills Rights to Content You Post
- Using Tune-Up Skills at Your Own Risk
- Tune-Up Skills Rights
- Subscription Terms
- Miscellaneous Legal Terms
- Accounts
To engage in most activities on the Tune-Up Skills platform, you need to create an account. Protect your password, as you are responsible for all activities linked to your account. If you suspect unauthorized access, immediately contact our Support Team.
Account Requirements
- An account is necessary to purchase, access content, or submit content for publication.
- You must provide and maintain accurate and complete information, including a valid email address.
- You are fully responsible for all activities under your account, including any harm or damage caused by unauthorized access.
- You cannot transfer your account to another person or use someone else’s account.
- If a user passes away, their account will be closed.
Security and Unauthorized Access
- Do not share your login credentials with anyone.
- Tune-Up Skills will not intervene in disputes arising from shared account credentials.
- If you suspect unauthorized access, report it to our Support Team immediately. We may require proof of identity before granting access to an account.
Age Restrictions
- You must be at least 18 years old to create an account.
- If you are under 18 but meet the minimum age of consent for online services in your country (e.g., 13 in the U.S., 16 in Ireland), you may not create an account, but a parent or guardian can create one for you and help you access appropriate content.
- If you are below the minimum age of consent, you cannot create an account or use Tune-Up Skills Services, even with parental consent.
- Any accounts found in violation of these age rules will be terminated.
- Instructors may be required to verify their identity before publishing content.
Account Termination
You can delete your account at any time by following the instructions given to you from Support Team
2. Content Enrollment and Lifetime Access
When you enroll in a course or other content on Tune-Up Skills, you receive a license to view it via Tune-Up Skills Services. You do not own the content, nor can you transfer, resell, or distribute it in any way.
License Terms
- Content is licensed, not sold.
- You receive a limited, non-exclusive, non-transferable license to access and view the content.
- The content is for personal, non-commercial, educational use only.
- You may not:
- Reproduce, redistribute, transmit, assign, sell, rent, or share the content.
- Modify, adapt, edit, create derivative works, sublicense, or broadcast the content.
- Use Tune-Up Skills APIs to access or distribute content without permission.
Lifetime Access
- You generally receive lifetime access to enrolled content.
- However, Tune-Up Skills reserves the right to revoke access if:
- The content is removed for legal or policy reasons (e.g., copyright complaints, Trust & Safety violations).
- You enrolled via a Subscription Plan, which may have different access terms.
- The instructor chooses to stop offering add-on features such as Q&A or teaching assistance.
Instructor Licensing
- Instructors cannot directly grant licenses to students.
- Any such direct license is null and void and violates Tune-Up Skills ‘s Terms.
- When instructors publish content on Tune-Up Skills, they grant Tune-Up Skills the right to sublicense it to students.
By enrolling in a course, you agree to comply with these terms and respect the content usage limitations set by Tune-Up Skills.
- Payments, Credits, and Refunds
3.1 Pricing
- Content prices on Tune-Up Skills are based on Instructor Terms and the Promotions Policy.
- Prices may differ between the website, mobile, and TV apps due to platform provider pricing policies.
- Tune-Up Skills runs promotions and sales, offering discounted prices for a limited time.
- Prices may vary depending on whether you are logged in or a new user.
- The displayed currency is based on your account location (if logged in) or current location (if not logged in).
- If applicable, sales tax, VAT, or GST may be included in the price or added at checkout.
3.2 Payments
- You agree to pay the listed fees for the content you purchase.
- Tune-Up Skills processes payments through various methods (credit/debit cards, interac etc).
- If your payment method fails, you must complete the payment within 30 days.
- Tune-Up Skills reserves the right to disable access to unpaid content.
3.3 Refunds and Refund Credits
- You may request a refund within 30 days of purchase (except for Subscription Plans).
- Refunds may be issued as credits or refunded to your original payment method based on platform policies.
- Refunds will not be granted after 30 days, except in cases of:
- Legal or policy violations (e.g., copyright takedowns).
- Confirmed account fraud or other exceptional circumstances.
- Refund credits:
- Automatically applied to future purchases.
- Expire if not used within the specified period.
- Cannot be used on mobile or TV apps.
- Abuse of the refund policy (e.g., excessive refunds, consuming most of the content before refunding) may result in:
- Refund denial
- Future refund restrictions
- Account ban
3.4 Gift and Promotional Codes
- Tune-Up Skills and partners may offer gift and promotional codes.
- Codes may be redeemed for:
- Credits applied to your Tune-Up Skills account (usable for website purchases only).
- Specific content directly.
- Credits may expire and generally cannot be refunded for cash.
- Partner-issued codes follow partner refund policies.
- Tune-Up Skills may determine which of your multiple saved credits will apply first.
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your content, Tune-Up Skills offers a 30-day refund or credit for most content purchases
Content and Behavior Rules
4.1 Lawful Use
- You may only use Tune-Up Skills for lawful purposes and must follow local and national laws.
- You are responsible for all content you post, including reviews, questions, courses, and other materials.
- Violating Trust & Safety Guidelines or intellectual property rights can result in account suspension or banning.
- If you believe someone is infringing your copyright, report it to Tune-Up Skills.
4.2 Student & Instructor Conduct
- Students may ask instructors questions, post reviews, and submit homework/tests, but must not submit plagiarized work.
- Instructors can upload content and interact with students but must respect intellectual property laws.
- Any illegal, inappropriate, or objectionable content may be removed.
4.3 Account Suspension & Termination
- Tune-Up Skills may suspend or terminate accounts for:
- Law violations or policy breaches.
- Unpaid fees or fraudulent chargebacks.
- Government requests or legal issues.
- Prolonged inactivity or unexpected technical issues.
- Fraudulent or illegal activities.
- Termination may result in content deletion and permanent access restriction.
4.4 Copyright Infringement
- If a user violates copyright or trademark rights, report it using Tune-Up Skills Intellectual Property Policy.
5.0 Tune-Up Skills Rights to Content You Post
5.1 Ownership & Licensing
- You retain ownership of your content, but by posting it, you grant Tune-Up Skills:
- A worldwide, non-exclusive, royalty-free license to use, modify, distribute, and promote your content.
- Permission to syndicate and share content with third parties for marketing and distribution.
- Tune-Up Skills has the right to modify or edit content as necessary.
5.2 No Compensation
- By posting, you agree that no compensation will be given for Tune-Up Skills use of your content.
6.0 Using Tune-Up Skills at Your Own Risk
6.1 Content Disclaimer
- Tune-Up Skills does not review, verify, or edit content for legal accuracy.
- Content may be inaccurate, misleading, or objectionable—you access it at your own risk.
6.2 Health & Safety Risks
- Courses on health, wellness, and physical exercise come with inherent risks (e.g., injury or illness).
- By accessing such content, you assume responsibility for any risks involved.
6.3 Personal Information & Privacy
- Be cautious when interacting with instructors or students.
- Do not share personal information like your email or contact details.
- Tune-Up Skills is not responsible for what users do with shared information.
6.4 Third-Party Links
- Tune-Up Skills may link to external websites but does not control their content or policies.
- Read third-party terms and privacy policies before engaging with their content.
7. Tune-Up Skills Rights
7.1 Ownership and Intellectual Property
- Tune-Up Skills owns the platform, website, apps, API, databases, and all content created by its employees or partners.
- Tune-Up Skills name, logos, trademarks, and brand features are protected by copyright and trademark laws.
- You may not use, copy, or modify any part of Tune-Up Skills intellectual property without authorization.
- Any feedback, comments, or suggestions you provide can be used freely by Tune-Up Skills without obligation or compensation.
7.2 Prohibited Actions
You may not:
- Access or tamper with non-public areas of the platform.
- Bypass security features or test vulnerabilities of Tune-Up Skills systems.
- Reverse engineer, copy, or modify any part of Tune-Up Skills platform.
- Use automated methods (bots, scrapers, spiders) to search or access the platform.
- Send misleading emails that falsely appear as Tune-Up Skills communications.
- Interfere with or disrupt the platform, such as by spamming, flooding, or overloading the system.
8.0 Subscription Terms
8.1 Subscription Plans
- A Subscription Plan grants you a limited, non-exclusive, non-transferable license to access content.
- You cannot share, transfer, or assign your subscription to anyone else.
- Subscription Plans may include Interactive Sessions (third-party services) that have separate terms you must follow.
- Some plans may include access to Generative AI Features, subject to additional terms.
- Tune-Up Skills may revoke access to subscription content at any time for legal or policy reasons.
8.2 Account Management
- Canceling Your Subscription:
- You can cancel your Subscription Plan by following the steps on Tune-Up Skills Support Page.
- Your access will continue until the last day of your billing period.
- Refunds & Credits:
- No refunds or credits are given for subscription cancellations, unless required by law.
- Account Status:
- Canceling a subscription does not delete your Tune-Up Skills account.
9. Miscellaneous Legal Terms
9.1 Binding Agreement
- By registering, accessing, or using Tune-Up Skills Services, you agree to a legally binding contract with Tune-Up Skills.
- If you disagree with these Terms, do not register or use the Services.
- If you’re using Tune-Up Skills on behalf of an organization, you confirm you have the authority to accept these Terms.
- English Language Prevails: If there’s a conflict between versions of these Terms in different languages, the English version takes precedence.
These Terms define the legal relationship between you and Tune-Up Skills, covering rights, responsibilities, and potential liabilities. Even though they might seem tedious, they’re essential for setting expectations and protecting both parties. Let us know if you need any clarification on specific sections!
9.2 Disclaimers
This section is all about limiting Tune-Up Skills liability and protecting the platform from potential legal trouble caused by users. Here’s a quick breakdown:
- Disclaimers: Tune-Up Skills provides the platform “as is,” meaning they don’t guarantee it will always work perfectly or that all content will be 100% accurate or reliable. They also aren’t responsible for outages, misleading instructor content, or security issues.
- Limitation of Liability: If something goes wrong (like an injury from using a physical exercise training course), you can’t sue Tune-Up Skills for more than $100 or the amount you paid in the last 12 months.
- Indemnification: If your actions lead to legal trouble for Tune-Up Skills (like posting copyrighted content without permission), you have to cover their legal costs.
9.3 Governing Law and Jurisdiction
When these Terms mention “Tune-Up Skills,” they’re referring to the Abidorch Consultancy Inc. entity that you’re contracting with. If you’re a student, your contracting entity and governing law will generally be determined based on your location.
9.4 Legal Actions and Notices
This clause sets a time limit on legal claims related to the agreement:
- You (or Tune-Up Skills) must file any lawsuit within one year of the issue occurring.
- If you wait longer than a year, you lose the right to take legal action.
- However, if local laws prohibit such a time limit, then the legal time frame in your jurisdiction applies instead.
This is important because some jurisdictions allow longer periods to file claims, but Tune-Up Skills is limiting it to one year where legally possible.
9.5 Relationship Between Us
This clause clarifies the legal relationship between you and Tune-Up Skills:
- You are not an employee, agent, or partner of Tune-Up Skills.
- Using Tune-Up Skills platform does not create a joint venture, partnership, or contractor relationship.
- You cannot act on behalf of Tune-Up Skills or claim to represent them in any way.
Essentially, Tune-Up Skills is stating that users (students or instructors) are independent parties and that the platform is just a service provider, not an employer or business partner.